How Technology is Revolutionizing the Travel Industry

It should also be noted that there was some difficulty in identifying the key people with the requisite academic background or marquis experience in AI development in all the companies with the possible exception of Utrip. Two company websites listed the executives, chatbot for travel industry but all failed to identify the people directly responsible for developing the AI or machine learning models currently in play. A short-term future version of the TripGen product could provide customer service, and voice search could also be an option.

“Customer care and compassion are the antidotes to fear,” said Leader. He encourages airlines to implement “single pass” customer service so that customers are not left to tax the lines of communication via HUCA (hang up, call again) until their issue is resolved. Instead, they should be left with the assurance that an agent has received their message and will get back to them with a case-specific resolution. The itinerary was for two and a half days — Hsiao’s flight information made that much obvious. A recommended seafood restaurant was close to the hotel, and activities were organized in part based on the travel time between them. For example, activities on the first day were limited because the flight landed late in the afternoon.

We are all dreaming of a seamless airport processing experience, arrival, facial or thumb recognition, check in, baggage, immigration, security, boarding. Biometrics is and will continue to be a key driver of innovation, with digital identity management helping the industry to build a contactless end-to-end passenger experience. And also, as travel is an interconnected ecosystem, there is a need to manage the transition because, for some time, you will have players in both the new and the old world.

To most people, facial recognition just saves them from punching in their phone’s passcode. But Face ID software is also being actively developed for the tourism industry. Airlines like JetBlue, LOT and Adria Airways are using it to identify passengers. It’s exciting to consider how AI could fundamentally change hotels, enabling them to combine great service and wonderful experiences with being more attractive to investors. Bringing together dependable but inspiring service with optimized operations will help change hotels from a sector on the periphery to a profitable – and inspiring – industry.

The current direction of travel suggests that AI will make hotels a more pleasant and personalized place to be. This is the established offering of the luxury segment, where teams are paid to anticipate what you need, to effectively think for you. When it’s done well it can feel magical and, with AI, we can replicate that across the segments. Mann added that Travlr ID has been developed based on “live use cases” and from learnings in his adjacent business, Qurious, which provides “question-and-answer as a service” and uses generative AI to detect the sentiment behind inquiries. Inquiries are most often linked to policy, but Meier said the bot can address “anything to do with travel, meetings and events,” including making hotel recommendations.

It’s really giving people new opportunities and different opportunities that would be an important thing, I think, for a lot of people. Plus, I think people also enjoy new challenges and coming up with new things. Yes, I’ll ask questions, and I’ll listen to the answer and see how confident ChatGPT that person is speaking, that person really knows what they’re saying, and that it makes sense what they’re saying. Of course, when we’re reporting, we’re talking about which areas there are. I don’t remember the exact number — it’s over 200 countries and areas around the world.

“The testing of ChatGPT reflects our commitment to constantly enhance our digital platforms and maintain our position at the forefront of technology,” said Muzzammil Ahussain, CEO of Almosafer. Through ChatGPT, Khalid, Almosafer’s virtual travel advisor, will be empowered to become a more holistic travel consultant with the necessary knowledge and expertise. Thus, the future of travel technology will need to be built on digital interconnectivity – specifically, the adoption and integration of holistic systems that allow users to plan all aspects of their trips virtually, from start to finish. “The fact that these similar capabilities debuted a day apart shows how close the race is between the AI platforms and how none have a especially sustainable advantage,” Coletta said. Another significant transformation expected is in the way travel agencies operate.

Navan CEO Shares the Challenges Companies Face With AI

A lot of people were doing stuff where it was the old style based on the highest-paid person’s opinion — we never believed in that. We always believed “show us the data” because digital commerce is really one of the greatest experimental bench tables you could ever play with. And we’ve been very fortunate, and that’s really how we came from, really nothing, to be the size that we are — by continuing to look at what is actual real in terms of data versus just what is somebody’s opinion. AI can even take it a step further to help tailor itineraries based on personal preferences and time limits.

When I told ChatGPT that I was a “huge foodie” and asked it to adjust an L.A. Itinerary accordingly, it suggested I go to a Michelin-starred restaurant ChatGPT App for dinner. That’s sort of like telling a person who likes music that maybe they’d be into a Grammy-winning artist and leaving it at that.

• “It will also have a big impact on how we work, particularly in product development as we learn to use these new tools to improve the speed and quality of delivering our products and increasing our own efficiency and productivity.
• Someday, AI may actually be able to plan you a remarkable trip—particularly if these bots become agents that can actually take action, like booking flights on your behalf.
• One of the best examples of successful chatbot tech in the travel industry is Juliet by WestJet.
• It’s not only an advantage for beachgoers, but also for the destinations themselves as they receive important information about vacationers’ behavior.

She prompted Gemini to plan a family trip to Miami that would take into account her son’s love of art, her husband’s love of seafood and flight and hotel details already in her Gmail inbox. The planner starts by asking for a destination, then asks for dates, the number of travelers, and interests. The result is an itinerary with suggestions for several places to visit, coupled with a Google map that has pins at each of those locations. There’s also a link to the Tripadvisor webpage for each of the locations suggested.

Anyone who’s part of a hotel or airline reward program here in the US has probably noticed recently that those companies are working really hard right now to cut out the middleman and get you to book directly with them. Some airlines, for example, now only let you earn reward miles for direct booking. Less technical staff or novices to data can access the solution, enter a search via the chatbot, and then apply their findings across sales, marketing, operations, and distribution strategies. Whether it be via incorporating AI travel assistants, or using AI to automate a hotel’s workflows and provide actionable intelligence, there’s a collective readiness for AI to improve every digital moment.

However, how well such AI recommendation systems work depends on the information they can draw on. Karaburun said companies will need to balance privacy and security as they seek more data to personalize offerings for customers. There could be also concerns about expensive trips falling victim to “robotic itineraries,” Karaburun said. For instance, Facebook parent company Meta says its chatbot can find flights and recommend ideal times to travel. Google’s Gemini chatbot similarly can offer things like restaurant recommendations, along with hotel and flight information. This is the first major online travel agency in the West that has released this type of tool.

GlobalData

As AI becomes more integrated into both customer service and internal operations, it’s clear that Penny represents just the beginning of a broader transformation at Priceline. The company’s heavy investment in AI, alongside its collaboration with OpenAI, signals that AI-powered travel planning is not a far-off dream but a reality unfolding now. With the planned expansions and future upgrades, it seems certain that AI will continue to redefine how consumers experience travel, and Priceline is positioning itself at the forefront of this revolution. AI systems must improve to have up-to-the-minute information to make travel bookings at the best prices, but plenty of companies, like Expedia, are working to make this possible. OpenAI has provided much of the initial infrastructure onto which online travel agencies can layer their data. While we’re probably years from this sort of feature, it’s clear that this is where AI in travel is headed.

Until then, each nudge from an AI company to use its tools to plan a trip serves as a reminder of the chatbot limbo we’re in. It’s been more than a year since ChatGPT was released, and the initial hype has died down. These tools are impressive, and clearly have a lot of potential.

Digital Acceleration

Music Insights then generates a dashboard for the artist, which offers easy to understand fan demographics. This dashboard includes a list of tour suggestions, made up of cities that hold the highest viewer population. You can foun additiona information about ai customer service and artificial intelligence and NLP. According to a press release, the app will replace the need for the card company’s AskAmex service, a similar AI concierge which was in its piloting stage. Single pass solutions often require a certain level of digital automation.

• Encouraging people to come directly to the app would have the side benefit of trimming the high marketing costs of performance marketing search to acquire users on the open web.
• This artificially intelligent chatbot application is designed specifically for text messaging; this artificially intelligent chatbot application presents hotel guests with personalized information and assistance.
• The traditional travel agent’s role has been eroded by search engines.

Travel experts believe Bard will do the same for the tourism industry. Our vision is what we call the ‘Creation Platform’ an open and cloud-based ecosystem where airlines, travel sellers, corporations, airports, hotels, payments businesses and other travel players will be running on the same unique platform. The platform will enable them to collaborate and to interact amongst themselves and with third parties such as IT players. Travelers will enjoy more flexibility with tailored choices for product and services. Airlines have full control over their offer and will have the more chances to differentiate and strengthen their brands.

Booking Holdings led all internet companies with 17 mentions, according to Jefferies. On a call with analysts May 3, Booking Chief Executive Glenn Fogel said AI could bring more customers to its platforms. Fogel also believes that chatbots can cut down on how often customers need to contact a live agent. A recently announced update to Google’s Gemini AI chatbot promises to pull flight times and hotel check-ins straight from your Gmail inbox to instantly build an itinerary. Similarly, Expedia Group’s (EXPE) newly unveiled Romie promises to build travel schedules and even offer tips within text group chats with friends.

At the core of Penny’s abilities is OpenAI’s GPT-4o and its Realtime API, which enable the chatbot to understand complex queries and deliver personalized recommendations with natural language processing. Keller highlighted OpenAI’s role, noting, “We partnered with several companies, but OpenAI’s technology has truly set the bar.” Penny uses multimodal AI, processing both voice and text to offer an intuitive, hands-free interaction. Keller added, “Booking travel should be as easy as having a conversation,” underscoring the company’s goal to simplify the process. Travel companies (such as airlines and hotels) use AI to predict customer behaviors (like flight and hotel cancellations). Similarly, booking platforms, like Airbnb (ABNB 4.58%), are tapping into ChatGPT to give travelers better, more personalized advice. With these drawbacks in mind, I asked five AI companies—Microsoft, Google, OpenAI, Meta, and Rabbit—why they mention using these tools for travel planning.

Skift Pro

In addition to wholesale flights, hotels, and car rentals, the updated platform includes cruises. And there are more products coming, like tickets for sporting events, theme parks, and concerts. There was a time when travelling to a country with a foreign language meant that you were in for all kinds of confusion and inconveniences. With apps like Google Translate, one can easily converse with locals by translating any message instantly. The app even allows you to translate signs and menus in real time. Apart from that, there are apps like Duolingo which help you pick up the basics of any language in no time so if you really want to, you can make sure you know the basics before you touchdown in your destination.

The holy grail of generative AI and travel is to have a chatbot assistant plan and book a trip for you with just a few commands. For instance, you could tell it you want to go to Miami for three days and stay at a hotel with an infinity pool, and then tell it to make restaurant reservations and other plans for while you’re there. One of the wonders of doing an AI agent is that there’ll be no hold time — you’ll go right to the machine. And, by the way, the AI agent is never going to get angry back at the customer.

This allows for a more cohesive user experience, which Priceline believes will set it apart from competitors. Unlike typical chatbots that rely solely on text-based interactions, Penny can now respond to spoken commands. “Voice just launched yesterday in a limited capacity,” said Keller, but in the coming weeks, it will offer full voice integration. Travelers can ask Penny for recommendations, such as “Find me a beachfront hotel,” and the chatbot will provide suggestions in real time. This evolution marks a major leap forward in how AI can enhance the customer journey. A company like Booking needs to operate massive, scalable customer support phone lines or chatbots.

Mondee Adds Mobile App and AI Chatbot for Travel Booking

While traditional travel agents may have been eclipsed by online platforms over the last decade, AI-powered agents like Penny could lead to a resurgence in personalized travel planning. Unlike human agents who are limited by time and availability, Penny can handle multiple customer queries simultaneously, offering tailored advice and making real-time adjustments to bookings. “Penny has the potential to bring back a level of personalization that we haven’t seen since the days of traditional travel agencies—only this time, it’s powered by AI,” Keller said. Although these automated tools still need the unique real-life experience and nuanced knowledge of travel professionals, there are many ways that this technology can be incorporated into existing travel services. “Priceline’s partnership with OpenAI allows Penny to anticipate user needs based on preferences and previous interactions,” Keller shared.

I believe AI’s true power lies in enabling businesses to drive meaningful innovations from the inside out, so they can be smarter and more efficient in their approaches to revenue management and operations. Second, the GPTs can be integrated into the chatbots of OTAs to enhance their users’ experience by making the conversations with the customers more humanlike. As a depository of static information, genAI is ill-prepared to handle the dynamic pricing and perishable inventory availability in travel. Therefore any travel information or itinerary suggested by genAI, has to be powered by real-time ARI (Availability, Rates and Inventory) aggregators and tech platforms.

But let me flip the DMA conversation on its head for one second. There are companies here in this country that are thrilled about the DMA, that would love something like the DMA to come. As it happens, I know that 1980s law that you’re talking about pretty well — it’s the Computer Fraud and Abuse Act. It’s the law that says you can’t access the computer system without permission, and if you do…

“I think a tool like this makes travel planning more fun and more accessible,” says Divya Kumar, global head of marketing for search and AI at Microsoft. Many travel-related companies have already used sentiment analysis to track social media reactions to their products and services. For example, Dorchester Collection, a luxury hotel operator, leveraged an AI platform to perform sentiment analysis of 7,454 reviews from 28 different hotels in different regions for its brand study. AI solutions bring the concept of a seamless hotel stay experience to a whole new level. New technologies known as voice-enabled virtual assistants have already made their way to many hotels across the world.

On the other hand, industry giants often rely on a set team of human developers who are limited in how much and how quickly they can work, resulting in slower deployments of new features. One solution to these challenges is the upcoming rollout of varied ChatGPT plug-ins to popular platforms, such as Expedia and Kayak. Developments in artificial intelligence have had global banks recently integrate online chatbots into their websites and mobile apps. The gaining popularity of chatbots could be considered surprising for an industry that handles other people’s wealth and perceives security as top priority.

Despite these advancements, Mondee’s stock has experienced volatility, although the company reported a notable increase in revenue and EBITDA for the first quarter. Navan’s CEO Ariel Cohen discussed the challenges travel companies face in implementing AI, including the need for specialized teams and the current labor shortage for AI engineers. He announced the launch of Hotel Concierge by Ava, an upgraded chatbot designed to provide personalized hotel recommendations based on user data. Cohen also addressed the potential for AI to both displace and create jobs in the travel industry. AI could help you book that next trip to Hawaii, or cruise in the Mediterranean. That’s the hope for online travel companies such as Booking Holdings (BKNG) and Expedia stock — along with tech giants Alphabet (GOOGL) and Meta (META) — racing to offer AI-powered tools for trip planning.

“Honestly, the travel industry as a whole has a lot of legacy technology, and it’s not super easy to move in and adopt some of this. But I do see players like us — players that have core technology in the background, large OTAs — start jumping in to experiment and try things out,” Murthy said in March. For an industry with so much legacy technology, it’s difficult to adopt and push new innovations. It’ll be the big companies like Expedia that are able to do anything of significance first, as Rathi Murthy, chief technology officer for Expedia Group, highlighted during a call in March.

However, Concur plans to integrate Hipmunk’s search technology on to its company oriented business-trip oriented platform. But big companies, like Google, Kayak and Expedia, aren’t the only ones attempting to disrupt the travel industry with artificial intelligence. This article compares five companies that are using chatbots to assist customers in planning their next getaway. Virtual assistants are a key part of the passenger experience of the future.

However, is this openness to AI destined to replace hotel websites or OTAs, or change anything fundamental about the internet’s structure? The most successful travel brands have spent years understanding their users’ needs and preferences – and learning how to influence those at every stage of the travel journey, through a myriad of UI choices. Chatbots are a common AI-powered customer service tool for businesses to use instead of human agents — freeing them up for more complex tasks. Chatbots use natural language processing and machine learning to analyze user input and produce appropriate answers based on knowledge it has learned from different datasets. Utrip offers UtripPRO, which it claims can help partner entities and companies in the travel and tourism industry provide personalized travel recommendations by using machine learning algorithms. These partners include airline companies, Destination Marketing Organizations (DMO), convention and visitor bureaus (CVB), cruise lines, and hotels.

OpenAI is rumored to be dropping GPT-5 soon here’s what we know about the next-gen model

Combined with the title, this application strongly hints towards a new LLM being in development. However, this would contradict OpenAI CEO Sam Altman’s recent statement where he confirmed that the company wasn’t working on GPT-5 back in April. Furthermore, it could also be possible that the company is simply securing rights to its next iteration in advance, so other companies don’t beat it to the punch. Despite these, GPT-4 exhibits various biases, but OpenAI says it is improving existing systems to reflect common human values and learn from human input and feedback.

You can foun additiona information about ai customer service and artificial intelligence and NLP. Sooner or later, the San Francisco-based company needs to unveil a different version of the AI model to set itself apart, and Altman has provided a glimpse of what it might be. The transition to this new generation of chatbots could not only revolutionise generative AI, but also mark the start of a new era in human-machine interaction that could transform industries and societies on a global scale. It will affect the way people work, learn, receive healthcare, communicate with the world and each other.

Multimodal capabilities

The temporary prototype is currently only available to a small group of users and its publisher partners, like The Atlantic, for testing and feedback. But the feature falls short as an effective replacement for virtual assistants. OpenAI CTO Mira Murati announced that she is leaving the company after more than six years. Hours after the announcement, OpenAI’s chief research officer, Bob McGrew, and a research VP, Barret Zoph, also left the company.

In turn, that means a tool able to more quickly and efficiently process data. According to the latest available information, ChatGPT-5 is set to be released sometime in late 2024 or early 2025. OpenAI, the company behind ChatGPT, hasn’t publicly announced a release date for GPT-5.

The new feature will let users bring up an old chat to remember something or pick back up a chat right where it was left off. OpenAI launched ChatGPT Search, an evolution of the SearchGPT prototype it unveiled this summer. Powered by a fine-tuned version of OpenAI’s GPT-4o model, ChatGPT Search serves up information and photos from the web along with links to relevant sources, at which point you can ask follow-up questions to refine an ongoing search. In the meantime, the likes of Gemini Advanced with its Gemini Ultra model and the Claude 3 Opus model from Anthropic are two models that manage to surpass GPT-4 in many ways, particularly the latter model. I’d recommend trying them out to get a taste for what the future of AI can hold. OpenAI almost certainly won’t be complacent with being second-best, and I suspect the company will be pushing further and further towards its goal of eventual AGI.

In comparison, GPT-4 has been trained with a broader set of data, which still dates back to September 2021. OpenAI noted subtle differences between GPT-4 and GPT-3.5 in casual conversations. GPT-4 also emerged more proficient in a multitude of tests, including Unform Bar Exam, LSAT, AP Calculus, etc. In addition, it outperformed GPT-3.5 machine learning benchmark tests in not just English but 23 other languages. OpenAI released GPT-3 in June 2020 and followed it up with a newer version, internally referred to as “davinci-002,” in March 2022. Then came “davinci-003,” widely known as GPT-3.5, with the release of ChatGPT in November 2022, followed by GPT-4’s release in March 2023.

With competitors pouring billions of dollars into AI research, development, and marketing, OpenAI needs to ensure it remains competitive in the AI arms race. Nevertheless, various clues — including interviews with Open AI CEO Sam Altman — indicate that GPT-5 could launch quite soon.

A new way to interact with data

Because there’s been very little official talk about GPT-5 so far, you might assume GPT-5 would take the place of GPT-4 in ChatGPT Plus. There’s perhaps no product more hotly anticipated in tech right now than GPT-5. The highly anticipated GPT-5 update is now visible on the horizon, with Altman finally confirming that it will be released later this year—although the name of the new version is still not set. Open AI’s current GPT-4.5 Turbo is arguably the best large-language model (LLM) available.

So yes, expect improved mechanisms for preventing the generation of harmful or biased content, better handling of sensitive topics, and more robust user controls to ensure the AI aligns with individual ethical standards. Here are a couple of features you might expect from this next-generation conversational AI. GPT-5 is also expected to be more customizable than previous versions. Therefore, it’s likely that the safety testing for GPT-5 will be rigorous.

He said the company also alluded to other as-yet-unreleased capabilities of the model, including the ability to call AI agents being developed by OpenAI to perform tasks autonomously. The generative AI company helmed by Sam Altman is on track to put out GPT-5 sometime ChatGPT App mid-year, likely during summer, according to two people familiar with the company. Some enterprise customers have recently received demos of the latest model and its related enhancements to the ChatGPT tool, another person familiar with the process said.

More from this stream From ChatGPT to Gemini: how AI is rewriting the internet

GPT-4o is shifting the collaboration paradigm of interaction between the human and the machine. “When we interact with one another there is a lot we take for granted,” said CTO Mira Murati. Sora has probably been the most high-profile product announcement since ChatGPT itself but it remains restricted to a handful of selected users outside of OpenAI. With this, you’d be able to ChatGPT give the AI an instruction and have it go off and perform the action on your behalf — giving it call access could allow it to phone for an appointment or handle incoming calls without you getting involved. One of the weirder rumors is that OpenAI might soon allow you to make calls within ChatGPT, or at least offer some degree of real-time communication from more than just text.

• GPT-4 was billed as being much faster and more accurate in its responses than its previous model GPT-3.
• For example, GPT-5 might be able to launch AI agents to perform certain tasks automatically.
• People inside OpenAI hope GPT-5 will be more reliable and will impress the public and enterprise customers alike, one of the people familiar said.
• “We are fundamentally changing how humans can collaborate with ChatGPT since it launched two years ago,” Canvas research lead Karina Nguyen wrote in a post on X (formerly Twitter).
• However, if these execs are correct and they have had access to the GPT-4 successor, it means OpenAI has already completed a major round of training.

“Right now, I’d say the models aren’t quite clever enough,” Heller said. “You see sometimes it kind of gets stuck or just veers off in the wrong direction.” OpenAI has been hard at work on its latest model, hoping it’ll represent the kind of step-change paradigm shift that captured the popular imagination with the release of ChatGPT back in 2022. The AI arms race continues apace, with OpenAI competing against Anthropic, Meta, and a reinvigorated Google to create the biggest, baddest model. OpenAI set the tone with the release of GPT-4, and competitors have scrambled to catch up, with some coming pretty close.

Condé Nast CEO Roger Lynch implied that the “multi-year” deal will involve payment from OpenAI in some form and a Condé Nast spokesperson told TechCrunch that OpenAI will have permission to train on Condé Nast content. OpenAI is planning to raise the price of individual ChatGPT subscriptions from $20 per month to $22 per month by the end of the year, according to a report from The New York Times. The report notes that a steeper increase could come over the next five years; by 2029, OpenAI expects it’ll charge $44 per month for ChatGPT Plus. OpenAI struck a content deal with Hearst, the newspaper and magazine publisher known for the San Francisco Chronicle, Esquire, Cosmopolitan, ELLE, and others. The partnership will allow OpenAI to surface stories from Hearst publications with citations and direct links.

It’s available on the web, through iOS, and Android mobile apps as well as capable of integrating with apps across the company’s 365 app suite, including Word, Excel, PowerPoint, and Outlook. The AI launched in February 2023 as a replacement for the retired Cortana, Microsoft’s previous digital assistant. It was initially branded as Bing Chat and offered as a built-in feature for Bing and the Edge browser. It was officially rebranded as Copilot in September 2023 and integrated into Windows 11 through a patch in December of that same year. Based on rumors and leaks, we’re expecting AI to be a huge part of WWDC — including the use of on-device and cloud-powered large language models (LLMs) to seriously improve the intelligence of your on-board assistant. On top of that, iOS 18 could see new AI-driven capabilities like being able to transcribe and summarize voice recordings.

GPT-5 can process up to 50,000 words at a time, which is twice as many as GPT-4 can do, making it even better equipped to handle large documents. Compared to its predecessor, GPT-5 will have more advanced reasoning capabilities, meaning it will be able to analyse more complex data sets and perform more sophisticated problem-solving. The reasoning will enable when does gpt 5 come out the AI system to take informed decisions by learning from new experiences. However, GPT-5 will have superior capabilities with different languages, making it possible for non-English speakers to communicate and interact with the system. The upgrade will also have an improved ability to interpret the context of dialogue and interpret the nuances of language.

Nvidia recently announced Project GR00T, a general-purpose foundation model for humanoid robots, along with a new computer called Jetson Thor and its Isaac robotics platform upgrades. OpenAI unveiled its last GPT-4 update in the spring with GPT-4.0, or its native multimodal Omni model version of GPT-4. It then released its 01 reasoning model, which many speculators believe is still based on the GPT-4 family, at least the preview of mini versions we’ve seen. What we haven’t had is a GPT-4.5, whether in Omni, 01, or mini flavor — or even the long-rumored GPT-5.

Prior to today’s GPT-4o launch, conflicting reports predicted that OpenAI was announcing an AI search engine to rival Google and Perplexity, a voice assistant baked into GPT-4, or a totally new and improved model, GPT-5. Of course, OpenAI was sure to time this launch just ahead of Google I/O, the tech giant’s flagship conference, where we expect to see the launch of various AI products from the Gemini team. Like its predecessor, GPT-5 (or whatever it will be called) is expected to be a multimodal large language model (LLM) that can accept text or encoded visual input (called a “prompt”). When configured in a specific way, GPT models can power conversational chatbot applications like ChatGPT. According to a new report from Business Insider, OpenAI is expected to release GPT-5, an improved version of the AI language model that powers ChatGPT, sometime in mid-2024—and likely during the summer.

Reports at the time speculated on what OpenAI might have developed internally. Altman did hype the recent work at the company in the days leading to his firing. He said he was constantly benchmarking his internal systems against commercially available AI products, deciding when to train models in-house and when to buy off the shelf. He said that for many tasks, Collective’s own models outperformed GPT-4 by as much as 40%. Yes, ChatGPT 5 is expected to be released, continuing the advancements in AI conversational models. ChatGPT-5 is likely to integrate more advanced multimodal capabilities, enabling it to process and generate not just text but also images, audio, and possibly video.

However, Altman believes that GPT-5 will significantly outperform its predecessor. Of course, the sources in the report could be mistaken, and GPT-5 could launch later for reasons aside from testing. So, consider this a strong rumor, but this is the first time we’ve seen a potential release date for GPT-5 from a reputable source. Also, we now know that GPT-5 is reportedly complete enough to undergo testing, which means its major training run is likely complete. OpenAI launched GPT-4 in March 2023 as an upgrade to its most major predecessor, GPT-3, which emerged in 2020 (with GPT-3.5 arriving in late 2022).

It will be able to perform tasks in languages other than English and will have a larger context window than Llama 2. A context window reflects the range of text that the LLM can process at the time the information is generated. This implies that the model will be able to handle larger chunks of text or data within a shorter period of time when it is asked to make predictions and generate responses. Microsoft, the company that generated Gates’ enormous fortune, has invested billions into OpenAI, integrating its models into its Copilot product, which offers a hint as to why Altman may have chosen this podcast as a place to break news. Altman wants this more accurate ChatGPT, then, to know everything about you and your data — to a degree that sounds eerily personal. A lawsuit filed in June claims that OpenAI’s models were trained with “stolen” data.

OpenAI has banned a cluster of ChatGPT accounts linked to an Iranian influence operation that was generating content about the U.S. presidential election. OpenAI identified five website fronts presenting as both progressive and conservative news outlets that used ChatGPT to draft several long-form articles, though it doesn’t seem that it reached much of an audience. As part of the new deal, OpenAI will surface stories from Condé Nast properties like The New Yorker, Vogue, Vanity Fair, Bon Appétit and Wired in ChatGPT and SearchGPT.